Frequently Asked Questions
Where are the facilities located?
Meadow Lakes Heated Storage: 7471 Buttercup Drive Wasilla, AK 99623 Big Lake Heated Storage: 12816 West Creek Frontage Road Big Lake, AK 99652
Big Boys Toys Storage: 15799 Parks Hwy, Mile 51 1/2, Wasilla, AK 99623
What are the office hours?
Our call center is open Monday-Thursday, 9 AM to 2 PM.
What are the access hours?
Gated access is daily from 7 AM to 9 PM, however, at our Big Boys Toys Storage location, we're open 24/7.
Am I required to store long-term?
Store with us short or long-term at our self storage facilities. We offer flexible lease options.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, combustible, flammable, or hazardous items, stolen or illegal goods. Contact us if you have questions about a specific item.
What type of parking do you offer?
We offer indoor RV, boat and vehicle parking at all three of our locations.
Do I need a climate-controlled storage unit?
You may need a climate-controlled storage unit if you intend to store weather-sensitive items long-term. Items such as artwork, photos, books, electronics are best stored in a climate-controlled unit. Contact us if you have a question about climate-controlled units and specific items.
What security features do you offer?
We offer 24-hour video surveillance as well as coded gate entry. Our facilities are equipped with the best security features.